Patient Benefits Coordinator - Per Diem

Who We Are:

Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.

From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.

Bilingual, Bicultural, LGBTQIA identifying, Black, Indigenous, and People of Color are encouraged to apply. 

To learn more about working at BHCHP, watch our video Please Click Here.

Job Summary:

Our new Patient Benefits Coordinator – Per Diem, will be crucial to the timely and accurate analysis of patients’ mandated documentation.  Specifically, you’ll support our clinicians around issues of appointment scheduling, patient registration and benefit assistance.  You will also serve as back-up for patient intake at various outreach sites and the referral department, as needed.

Responsibilities:

• Promptly review insurance eligibility, process required documentation and provide benefits assistance for all patients presenting on a scheduled or walk-in basis
• Record all insurance and demographic information in an accurate and timely manner
• Assist patients with completion of Mass Health or any other benefit applications
• Check In and or schedule patients for appointments
• Assist in fielding Clinic phone calls
• Manage specialty medical and behavioral health referrals when needed

 Qualifications:

• High School Diploma or equivalency.
• Strong computer skills including working knowledge of P.C. spreadsheet software (Excel) and familiarity with Epic, MMIS, and NEHEN patient eligibility system
• 2 years of benefits experience in a clinical environment preferred
• Able to work with indirect supervision and initiative
• Attention to detail along with ability to follow program policy and best practices
• Cooperates and maintains good rapport with BHCHP staff, patients and visitors
• Ability to learn and adapt in a dynamic environment
• Bilingual in Spanish and English preferred

Compensation:

• Compensation is $22.00 per hour.

Does this amazing opportunity interest you? Then we'd love to hear from you.

As an Equal Opportunity Employer, BHCHP pledges not to discriminate against and encourages those from underrepresented and underserved backgrounds to apply, particularly Black, Indigenous, and People of Color (BIPOC), LGBTQIA identifying, first generation college students and adults without a college degree, Bilingual and Bicultural persons; and individuals from low economic backgrounds.

Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.

Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.