• Serve as the primary HR Business Partner for assigned departments
• Provide guidance on employee and labor relations, performance management, workforce planning, organizational effectiveness, and talent development. Partner with managers to align HR strategies with operational goals and foster a positive, inclusive, high-performing workplace.
• Advise managers on employee relations, performance issues, conflict resolution, corrective action/ progressive discipline CBA and BHCHP policy interpretation.
• Conduct workplace investigations and provide recommendations while ensuring compliance, confidentiality, and impartiality.
• Analyze workforce metrics, stay/exit interview feedback, and employee relations trends to identify issues and recommend solutions.
• Participate in HR team, management, and cross-functional meetings to support organizational priorities, department goals and support internal collaboration.
• Advise and support managers in making and communicating employment decisions.

• Build and maintain effective labor-management relationships with union representatives.
• Works with the HR Director and Chief Compliance Officer to support collective bargaining negotiations, including strategy, proposal development, costing, implementation, and contract administration.
• Prepare documentation and coordinate with legal counsel on arbitrations, unfair labor practice charges, and other complex labor matters. Investigate and resolve grievances, complaints, and workplace disputes in accordance with CBAs and organizational policies.
• Collaborate with HR Director, Chief Compliance Officer to design and deliver labor relations training specific to the CBA, employee rights, employer obligations and procedures.
• Maintain labor relations records, including grievances, arbitration files, seniority lists, and negotiation documentation. Provides monthly reports to the union as required.
• Participate in labor-management initiatives and HR projects that strengthen employee engagement, organizational effectiveness, policy development, and change management.

• Bachelor's degree in Human Resources, Organizational Development, Psychology, or a related field.
• 7–10 years of HR Business Partner experience in a unionized environment, including 5–7 years managing labor relations and contract negotiations in healthcare.
• Experience conducting internal investigations and interpreting personnel policies, collective bargaining agreements (CBAs), and employment regulations.
• Strong knowledge of federal and state labor and employment laws.
• HR certification required (PHR or SPHR); SHRM-CP or SHRM-SCP preferred.
• Proficiency with Microsoft Office Suite and strong computer skills.
• Excellent communication, interpersonal, organizational, and problem-solving skills.
• Detail-oriented with the ability to maintain confidentiality, remain impartial, and thrive in a fast-paced, team-oriented environment.

• The compensation starts at $77,400 – $100,620 (annually) and increases based on years of experience.
• BHCHP full-time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more.  Benefits are prorated for part-time employees.

Does this amazing opportunity interest you? Then we'd love to hear from you.

As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.

Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.

Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.