RN Admissions Manager

Who We Are:
Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.

From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.

Job Summary:
***NOW OFFERING A $4,000 SIGN ON BONUS***
Hours: Full-time; 40 hours per week, Monday – Friday, 8:00am-4:30pm
Union: None
Union Name: None
Patient Facing: Yes

The RN Manager of Admissions has overall administrative, management and clinical responsibility for the Respite Admissions Department. The Admissions Manager serves as the point person for managing daily challenges which may arise in the course of the day and communicates directly with the Director of Nursing /Associate Director of Nursing, regarding problem resolutions and maintains consistent communication to ensure consistency of process for all patient admissions, as well as screening referrals and assessing the appropriateness of patient admissions to the Respite Program. Additional responsibilities include, ensuring that all referrals coming to the admissions office are responded to in a timely and professional manner; ensuring that admissions are planned and coordinated with the appropriate administrators and clinical staff; identify department needs/ challenges and develop policies and procedures for key admissions challenges/issues.  

This position reports to the Director of Nursing and works very closely with the McInnis House Medical Director and Associate Medical Director, Associate Director of Nursing; Charge RN’s, Staff Psychiatrist and other key clinical and non-clinical personnel to ensure that all admissions of patients to the respite program are appropriate, smooth and timely.
 

Responsibilities: 

• Coordinates admissions to the respite programs during regular business hours Monday through Friday
• Supervises staff and provides day to day leadership to the Admissions Department
• Works collaboratively with staff to facilitate the screening and admission process and informs the clinical staff of planned admissions
• Actively participates in the admissions process; initiates a brief history, physical examination and documents this encounter in the patient's medical record
• Ensures timely approved bi-weekly timecards for payroll and schedules department staff schedule
• Works closely with Benefits Coordinator regarding all managed care referrals and admissions
• Transports patients to the appropriate floor and introduces the patient to the Team Nurse
• Communications and problem solves with the Medical Director, Staff Psychiatrist and Director regarding alternatives for those patients who do not meet criteria for admission to the Respite programs
• Works collaboratively with the Research Department to ensure proper tracking of referrals

• Assists with database management of patient admission criteria
• Uses the electronic medical record to inquire about pertinent information related to referrals
• Attends and participates in meetings as requested.

Qualifications: 

• Commonwealth of Massachusetts RN license
• 2 -5 years’ experience with supervising staff
• Previous hospital experience preferred
• Demonstrated interest in working with an underserved population
• CPR Certification.
• Ability to communicate effectively orally and in writing.
• Ability to solve complex problems and deal with a variety of issues.
• Ability to effectively present information and respond to questions from staff and patients. 

Compensation and Benefits:
***NOW OFFERING A $4,000 SIGN ON BONUS***

• The compensation starts at $40.00 per hour and increases based on years of experience.
• BHCHP full time employees are eligible for our competitive time off policy of 4 weeks’ vacation, health, dental and vision insurance, 403B retirement savings plan and employer retirement contribution, and pre-tax MBTA pass program with 40% discount. In addition, eligible employees will receive yearly increases, additional compensation of up to seven thousand five hundred dollars added to your base hiring rate for demonstrated bilingual proficiency and the opportunity to work with local hospitals and community health centers.

Does this amazing opportunity interest you? Then we'd love to hear from you.

As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.

Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.

Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.