Boston Health Care for the Homeless Program
Pharmacy Technician Supervisor
Phamarcy - Boston, MA - Full Time
Who We Are:
Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.
From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.
Job Summary:
Hours:
Union: No
Union Name: None
Patient Facing: Yes
Boston Health Care for the Homeless Program is looking to hire a Pharmacy Technician Supervisor to oversee the daily operations of the pharmacy technician team to ensure efficient, accurate, and safe medication preparation and distribution. In this role, you will provide leadership, guidance, and support to pharmacy technicians, while maintaining compliance with state and federal regulations, accreditation standards, and organizational policies. You will also collaborate with pharmacists and other healthcare professionals to deliver high-quality patient care.
Responsibilities:
Experience and Education:
Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.
From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.
Job Summary:
Hours:
Union: No
Union Name: None
Patient Facing: Yes
Boston Health Care for the Homeless Program is looking to hire a Pharmacy Technician Supervisor to oversee the daily operations of the pharmacy technician team to ensure efficient, accurate, and safe medication preparation and distribution. In this role, you will provide leadership, guidance, and support to pharmacy technicians, while maintaining compliance with state and federal regulations, accreditation standards, and organizational policies. You will also collaborate with pharmacists and other healthcare professionals to deliver high-quality patient care.
Responsibilities:
- Supervise, train, and mentor pharmacy technicians to ensure adherence to established procedures, quality standards, and safety protocols.
- Manage and schedule pharmacy technicians across shifts.
- Provide training, mentorship, and performance evaluations.
- Foster a collaborative and accountable work environment.
- Ensure timely and accurate preparation, labeling, and dispensing of medications.
- Monitor inventory levels, ordering, and restocking supplies.
- Maintain compliance with state and federal regulations, including HIPAA and OSHA.
- Conduct audits and inspections to ensure adherence to protocols.
- Implement process improvements to enhance efficiency and safety.
- Address and resolve workflow issues or discrepancies.
- Assist in hiring, onboarding, and disciplinary actions.
- Maintain technician licensure records and continuing education tracking.
- Collaborate with pharmacists and other healthcare professionals to optimize service delivery.
Experience and Education:
- High School diploma or equivalent; associate degree or higher preferred
- Current and active Pharmacy Technician license/certification as required by MA regulations.
- Minimum 3 years of experience as a pharmacy technician, with at least 1 year in a supervisory or lead role.
- Strong knowledge of pharmacy operations, medication safety, and regulatory standards.
- Previous experience in a pharmacy, retail, medical, or customer service setting
- 1-3 years of experience as a Pharmacy Technician
- Experience managing multiple competing priorities; excellent prioritization skills. Creating a safe and effective environment
- Strong analytical and organizational skills including ability to analyze data to identify trends and communicate them through effective reporting methods
- Strong attention to detail; quality focused
- Ability to confirm prescription information and label accuracy, ensuring patient safety
- Excellent oral, written, and verbal communication skills including experience presenting complex information to senior leaders
- Skilled in exercising initiative, integrity, judgement, discretion, and decision making to achieve objectives
- Excellent problem-solving skills and strong leadership skills
- Proficiency with pharmacy software systems and inventory management tools.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Familiarity with 340B program
- Familiarity with adherence packaging and home delivery
- Familiarity with the MassHealth ACO program
- Familiarity with Federally Qualified Health Centers
- The compensation starts at $25.19 per hour and increases based on years of experience.
- BHCHP full-time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees.
Does this amazing opportunity interest you? Then we'd love to hear from you.
As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.
Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.
Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.
