Boston Health Care for the Homeless Program
Pharmacy Director
Pharmacy - Boston, MA - Full Time
Who We Are:
Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.
From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.
Job Summary:
Hours: Full time; 40 hours per week
Union: No
Union Name: None
Patient Facing: Yes
Boston Health Care for the Homeless Program is looking to hire a Pharmacy Director who is a strategic and operational leader responsible for overseeing all aspects of pharmacy services within the organization. In this role, you will be responsible for strategic planning, regulatory compliance, staff management, budgeting, and ensuring the safe, effective, and cost-efficient use of medications. As the Pharmacy Director you will collaborate with medical staff, administrative leadership, and external partners to optimize pharmaceutical care, improve patient outcomes and uphold the highest standards of pharmaceutical care.
Responsibilities:
Qualifications:
Experience and Education
Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.
From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.
Job Summary:
Hours: Full time; 40 hours per week
Union: No
Union Name: None
Patient Facing: Yes
Boston Health Care for the Homeless Program is looking to hire a Pharmacy Director who is a strategic and operational leader responsible for overseeing all aspects of pharmacy services within the organization. In this role, you will be responsible for strategic planning, regulatory compliance, staff management, budgeting, and ensuring the safe, effective, and cost-efficient use of medications. As the Pharmacy Director you will collaborate with medical staff, administrative leadership, and external partners to optimize pharmaceutical care, improve patient outcomes and uphold the highest standards of pharmaceutical care.
Responsibilities:
- Manage pharmacy stock/supplies
- Assures availability, preparation, appropriate storage and control of medications
- Submits timely orders to vendors with attention to minimizing surcharges for excessive emergency deliveries
- Assure accurate medication dispensation
- Institutes and follows quality assurance protocols
- Performs regular audits to assess dispensation accuracy
- Thoroughly evaluates discrepancies to determine their source and institutes correction plan
- Submits to all quality assurance and quality improvement activities.
- Assure compliance with all state and federal pharmacy regulations
- Assure accurate billing and accounting
- Assure compliance with 340B pricing agreements
- Participate in pharmacy development
- Verify patient understanding of instructions.
- Educate prescribers
- Within operations of the pharmacy, maximize use of free medication programs
- Develop and implement pharmacy policies, procedures, and protocols in alignment with healthcare regulations and best practices.
- Participate in continuing education programs to meet licensing, funding, or regulatory requirements
- Develop and implement strategic plans for pharmacy services aligned with organizational goals.
- Lead, mentor, and manage Pharmacist Supervisor and Pharmacy Technician Supervisor and support personnel as needed. This includes hiring, training, performance evaluations, and professional development.
- Foster a culture of continuous improvement, innovation, and patient-centered care.
- Oversee daily pharmacy operations including inpatient, outpatient, and specialty services.
- Ensure compliance with federal, state, and local regulations (e.g., DEA, FDA, Board of Pharmacy).
- Oversee inventory management, procurement, and formulary development to ensure availability and cost-effectiveness of medications.
- Collaborate with physicians and clinical teams to support evidence-based prescribing and medication therapy management.
- Monitor and improve medication safety practices, adverse drug event reporting, and quality assurance and antimicrobial stewardship programs.
- Lead initiatives to reduce medication errors and enhance patient education.
- Develop and manage departmental budgets, including forecasting and cost analysis.
- Negotiate contracts with pharmaceutical vendors and service providers.
- Analyze pharmacy utilization data to identify trends and opportunities for savings.
- Oversee implementation and optimization of pharmacy information systems and automation tools.
- Stay current with emerging pharmaceutical technologies and integrate best practices.
- Participate in program-wide committees related to patient safety, quality improvement, and clinical governance.
Qualifications:
Experience and Education
- Bachelor of Pharmacy or Doctor of Pharmacy (PharmD) degree required; MBA or MHA preferred.
- Minimum 7–10 years of progressive pharmacy experience, including 3+ years in a leadership role.
- Massachusetts pharmacy license, current
- Effective communication skills, both oral and written, with patients, co-workers, health care professionals, funders and other regulatory agencies
- Bilinguality in English and another language appropriate to the health center’s patient population preferred, but not required
- Process personal health information in accordance with FHC HIPAA policies and procedures
- Strong knowledge of clinical pharmacy, regulatory compliance, and healthcare operations
- Excellent leadership and analytical skills.
- Experience in hospital or health system pharmacy leadership.
- Familiarity with EMR systems (e.g., Epic, Cerner).
- Certification in pharmacy administration or clinical specialties (e.g., BCPS, BCSCP).
- The compensation increases based on years of experience and ranges from $135,200 - $216,230 annually
- BHCHP full-time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees.
Does this amazing opportunity interest you? Then we'd love to hear from you.
As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.
Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.
Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.
