Boston Health Care for the Homeless Program

Outpatient Director of Nursing

Medicine - Boston, MA - Full Time

Who We Are:
Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.

From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.

Bilingual, Bicultural, LGBTQIA identifying, Black, Indigenous, and People of Color are encouraged to apply.

To learn more about working at BHCHP, watch our video Please Click Here.

Job Summary:
***NOW OFFERING A $4,000 SIGN ON BONUS***

For the past four decades, Boston Health Care for the Homeless Program’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Throughout our history, nursing practice has grown, adapted, and evolved to meet the complex needs of the populations we serve within an ever-changing healthcare landscape.  We are seeking an individual committed to leading and advancing our outpatient nursing department – inclusive of primary care, outreach, OBAT, and care management nursing teams.

This position requires a professional who is passionate about the advancement of nursing practice, is an excellent problem solver and leader who appreciates the dynamic and complex environments in which we provide care. This person must possess outstanding interpersonal skills, work best in a multi-disciplinary team environment, and support a culture of compassion, trauma-informed care, and resilience for patients and staff.

A clinical (RN or NP) professional.
Responsibilities include planning, implementing, supervising, and evaluating the delivery of nursing care within established regulatory guidelines and professional practice standards. This is done through the management of human, fiscal, and other resources, professional collaborative relationships, and collaboration with the program's medical and operational leadership.

Hours: Full-time; 40 hours per week

Union: No
Union Name: Non-Union

Responsibilities:
  • Develop and sustain an environment that supports excellence in clinical nursing practice through planning and implementing programs that contribute to positive patient outcomes. 
  • Continually evaluate the adherence to and effectiveness of clinical standards and programs through the establishment of quality improvement activities. 
  • Hold nursing staff accountable for implementing standards of care, practice, and performance; support the nursing department when applicable with remediation and education plans.
  • Provide oversight over the scope of practice and support to the credentialing/privileging process for support staff at the program level (including medical assistants and harm reduction techs).
  • Lead and organize efforts for targeted recruitment and retention of nurses in collaboration with human resources, communications, and hiring managers.
  • Support and refine the outpatient nurse hiring and onboarding processes to ensure consistency throughout our program.
  • Serve as primary lead for hiring, onboarding, and scheduling of the outpatient per diem float pool.
  • Supervise the Outpatient Nurse Educator and advance nursing expansion and elevation of practice at BHCHP by offering, evaluating, and responding to the educational needs of nursing across the program and remaining updated on any changes to practice regulation.
  • Assist with streamlining cross-training opportunities for nurses on different teams to be able to support cross-clinic coverage.
  • Serve as a resource/mentor to nursing staff regarding professional development, encouraging continuing education, and individual learning opportunities as appropriate.
  • Monitor the adherence to DPH standards and assists with compliance in meeting or exceeding OSHA standards.
  • Provide operational support and guidance to site directors around regulatory compliance, in collaboration with the Chief Operating Officer and Associate Director of Clinical Operations.
  • Responsible for overseeing and supporting the continued development of nurse managers and site directors.
  • Clinical support for the program’s clinical (RN) project managers and other registered nurses who may not be directly supervised by someone with nursing or clinical background.
  • Development, implement, and maintain a centralized scheduling system for outpatient clinics and teams that allow for more cross training/coverage across the program.
  • Lead and facilitate the continued development of the BHCHP Nurse Advisory Council.
  • Participate in Pharmacy & Therapeutics Committee, Clinical Care Committee, Clinical Guidelines Committee, Nursing Billing/Coding group, and Clinical Operations.

Qualifications:
  • License to practice professional nursing in Massachusetts required. 
  • Graduate of an accredited baccalaureate nursing program required; master’s degree in nursing preferred.
  • Minimum of five (5) years of progressively responsible nursing experience; leadership
  • Sufficient interpersonal and communication skills to effectively lead assigned staff and to interact successfully with patients, physicians, and health team members.
  • Dynamic leader with innovative ideas and the ability to motivate others.
  • Ability to function independently as a member of a team.
  • Previous Clinical Nurse Educator or Nursing/Clinical Operations experience preferred.

Compensation and Benefits:
***NOW OFFERING A $4,000 SIGN ON BONUS***
  • The compensation range is $88,600- $115,180.
  • BHCHP full time employees are eligible for our competitive time off policy of 4 weeks’ vacation, health, dental and vision insurance, 403B retirement savings plan and employer retirement contribution, and pre-tax MBTA pass program with 40% discount. In addition, eligible employees will receive yearly increases, additional compensation of seven thousand five hundred dollars added to your base hiring rate for demonstrated bilingual proficiency and the opportunity to work with local hospitals and community health centers.

Does this amazing opportunity interest you? Then we'd love to hear from you.

As an Equal Opportunity Employer, BHCHP pledges not to discriminate against and encourages those from underrepresented and underserved backgrounds to apply, particularly Black, Indigenous, and People of Color (BIPOC), LGBTQIA identifying, first generation college students and adults without a college degree, Bilingual and Bicultural persons; and individuals from low economic backgrounds.

Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.

Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.

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