Facilities Manager

Who We Are:
Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.

From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.

Job Summary:
Hours: Full-time, Monday – Friday, 8:30 AM – 5:00 PM
Union: None
Union Name: None
Patient Facing: No

Boston Health Care for the Homeless Program is looking for an experienced Facilities Manager to join our team. The Facilities Manager will oversee the maintenance and upkeep of several important locations, including Jean Yawkey Place (JYP), Stacey Kirkpatrick House (SKH), the administration offices at 33 Bradston, and BHCHP outpatient sites throughout Boston. This role includes coordinating maintenance, repairs, and emergency preparedness for the organization.

The Facilities Manager works closely with the Emergency Services Planning Committee to develop and implement plans for various emergencies, including fire evacuations, floods, power outages, and water disruptions. Additionally, the manager works with the facilities team to ensure that preventive maintenance is carried out to support both clinical and administrative operations. In partnership with the housekeeping team, the Facilities Manager ensures that all facilities remain safe, clean, and supportive for both clients and staff. This includes managing the 104-bed respite unit at JYP and the 40-bed unit at SKH. Furthermore, the Facilities Manager seeks cost-effective strategies to complete necessary tasks while adhering to budget constraints. This position plays a vital role in supporting staff and fostering collaboration to advance the mission and vision of BHCHP.

Primary Responsibilities:

• Oversee building management and energy systems to ensure a safe and comfortable environment in collaboration with the team
• Work with the housekeeping team to manage tasks such as snow removal, deep cleaning, and other activities to maintain a physically safe and clean workspace
• Conduct monthly meetings with Housekeeping and Facilities teams to ensure all tasks are completed, including work by outside vendors
• Participate in relevant training to support organizational projects, including BHCHP staff training, CPR, facilities software (e.g., Zendesk, HVAC system), and OSHA compliance
• Develop and implement a preventive maintenance program to maximize the lifespan and efficiency of operational equipment and building infrastructure
• Oversee and conduct fire drills, ensuring building fire safety; perform annual reviews of fire control systems and complete at least four fire drills per year
• Collaborate with the facilities director on an annual review of facility vendor contracts to optimize spending and service quality
• Participate in agency-wide meetings, including the All Staff Meeting, BHCHP Manager’s Meeting, BMC Clinic Meeting, and Emergency Planning Committee
• Assist the director in managing vendor relationships to ensure smooth operations
• Hire, train, and supervise maintenance staff to ensure adherence to best practices
• Perform hands-on maintenance tasks as necessary to address immediate needs
• Continuously assess building conditions to identify areas for ongoing upkeep and improvement
• Respond to building management issues during off-hours, including nights, weekends, and on-call duties (at least once per month)
• Maintain records of facility certifications, fire drills, and maintenance reports for all BHCHP locations
• Ensure compliance with government and building regulations and codes
• Perform other duties as assigned or required

• BA/BS or relevant Technical School certification highly preferred 
• 3 years of supervisory experience, required
• 3 years of experience with building systems is required.  This must include HVAC/Sprinkler/Fire/Elevator
• Experience in general repairs, electrical, carpentry, painting, and plumbing preferred
• Training/Certification in the operation and maintenance of mechanical, electrical, and HVAC systems for commercial buildings, required
• Trade license preferred
• Excellent verbal and written communication skills
• Proven training skills required that result in improved staff performance and safety
• Proven ability to successfully and appropriately prioritize tasks
• Effective maintenance of the building and its equipment and support best practices
• Proven computer literacy and competency with Word, Excel, and energy management software at a high user level

• The compensation starts at $60,000 annually and increases based on years of experience
• BHCHP full time employees are eligible for our competitive time off policy of 4 weeks’ vacation, health, dental and vision insurance, 403B retirement savings plan and employer retirement contribution, and pre-tax MBTA pass program with 40% discount. In addition, eligible employees will receive yearly increases, additional compensation of seven thousand five hundred added to your base hiring rate for demonstrated bilingual proficiency and the opportunity to work with local hospitals and community health centers.

Does this amazing opportunity interest you? Then we'd love to hear from you.

As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.

Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.

Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.